Difficult conversations in research: how to make them easier

Aim

To help participants to feel more confident when faced with giving and receiving constructive feedback.

Language

English

For

Mid-career and senior scientists, and support staff

Contents

This course will help team and project managers deliver difficult feedback to change how people carry out their work. This kind of feedback is referred to as a difficult conversation. People tend to feel stress before entering into these situations and very often postpone them until the situation deteriorates and is even more difficult to manage.

The course will help science leaders and managers feel confident when faced with giving feedback about difficult behaviours. Participants will consider the psychological dynamics at play and develop the necessary skills to handle these situations.

The course consists of several sessions. You should be able to attend all of them.